2008年4月20日 星期日

How To Avoid A Green Marketing Backlash










Five Guidelines for Effective Environmental Marketing


1. Be precise. Make specific claims that provide quantitative impacts. 70 percent of Americans say quantifying the actual environmental impact of a product or service is influential in their purchasing decisions. In addition, the more precise an environmental claim, the more convincing Americans believe it to be. For example, 36 percent found the message “environmentally friendly” credible when used to describe a paper product, but 60 percent found the message “made with 80% post-consumer recycled paper” credible.
2. Be elevant. Demonstrate a clear connection between the product or service and the environment. 74 percent of Americans say providing a clear connection between the product/service and the environmental issue (i.e., a hybrid car and lower emissions) influences their purchasing decisions.
3. Be a resource. Provide additional information for consumers in a place where they want it. Americans say they are most likely to seek information online via a company’s Web site (54%), a third-party Web site (51%), a search engine (48%) or via product packaging (45%).
4. Be consistent. Don’t let marketing images send a signal that contradicts the carefully chosen words and facts you use. For example, showing an automobile parked in a virgin forest may be seen as insensitive, while a product growing out of a tree may be seen as exaggeration.
5. Be realistic. There are always more environmental improvements that can be made to a product or service, and they are but one piece of a much larger environmental journey for society. Communications that include some sense of context, as well as a “work in progress” tone, will be more credible and less subject to criticism.


Cone是一家專長於 Cause Related Marketing的顧問公司, 該公司2008 Green Gap Survey 經過Environmental Leader引述評論, 獲得以上五個建議.

第三點特別值得注意, 因為消費者不夠了解, 如何提供相關資訊, 是重要的!

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